We, at Betterly appreciate the trust and information entrusted upon us by you, and seek
to protect such information to the best extent possible, and only use the information in a
for. By using the Betterly Website (the “Website” and “Services”), you have agreed to
permit to us the collection, storage, and use of the personal information you provide
(including any changes thereto as provided by the User) for any of the services that
and shares your information in relation to the services provided through the Website
(collectively, the “Service”), and your choices about the collection and use of your
consent to our collection, use and disclosure of Personal Information (as defined below)
this Website or Services.
COLLECTION OF PERSONAL INFORMATION
In the course of providing the Services to you, Betterly may collect the following
information (“Personal Information”):
- Personal information such as your username, password, e-mail address and phone number when you register for a Betterly account.
- With your permission, we may automatically collect some information about your
hardware devices when you access Betterly. For example, when you utilize our
applications, we may collect your internet protocol (“IP”) address and the type of
mobile device you use and your geographic location. We also may collect
information about your activity on Betterly, such as information about your
account usage, as well as information about how you interact with the
Application. We may combine this automatically-gathered information with other
information, including personal information we have collected about you.
- If you permit cookies on your browser, we may receive and store certain types of information known as “cookies” when you accesses the Website.
- Communications between you and Betterly.
USE OF YOUR PERSONAL INFORMATION
In order to provide a personalised browsing experience, Betterly may collect Personal
Information from you in the manner provided in Clause 1 above, and only upon your
improve its marketing and promotional efforts, to analyze usage, improve the content of
Betterly, product offerings, and to customise Betterly’s content, layout, and services, in
order to improve Betterly with a view to optimise Betterly for you and better tailor it to
meet your needs.
If you have permitted Betterly to track your IP address and save cookies in your device
track the IP address of your device and save certain User data on your device in the
form of cookies. Betterly uses this data only to deliver web pages to you upon request,
to customize the site to your interests, to measure traffic within the Application, and with
your consent let advertisers know the geographic locations of the Users. Please note
that such portion of your data provided by you to Betterly that may be personal or
sensitive in nature, will not be provided to third parties without your consent. User
data of a general nature such as demographics may however be revealed to external
To ensure a seamless experience at the Website for you and to ensure your maximum
benefit and comfort, we use or may use the data collected through cookies, log file,
device identifiers, location data and clear gifs information to: (a) remember information
so that you will not have to re-enter it during your visit or the next time you visit the site;
(b) provide custom, personalized content and information, including advertising; (c)
provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics
such as total number of visitors, traffic, usage, and demographic patterns on our website
and our Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for
and enhance our service.
We use certain third-party analytics tools to help us measure traffic and usage trends for
the Services. These tools collect information, which is not personal or sensitive in nature
sent by your device or our Services, including the web pages you visit, add-ons, and
other information that assists us in improving the Services. We collect and use this
analytics information with analytics information from other Users in the form of
anonymised logs, so that it cannot reasonably be used to identify any particular
In order to facilitate communications between you and other Betterly users.
Please note that neither Betterly, nor its Affiliates or any third parties engaged by
Betterly shall use the Personal Information to personally identify any User.
- Any information shared by you during personal consultation (“Confidential
Information”) shall be excluded from the definition of Personal Information and
shall not be collected/used in the same manner as Personal Information as
mentioned in clause 1 and 2 above.
- Your Confidential Information shall not be disclosed or shared by Betterly, its
employees, its agents or any third party contractors, including the experts; either
orally or in writing; except only in the following circumstances:
- If Betterly believes that there is a significant/ real/ imminent threat or risk to your
health, safety or life or to the health, safety or life of any other person or the
- If Betterly is required to share such Confidential Information to any authority by
- If you have claimed a health care insurance and such Confidential Information is
required by the insurer.
SHARING YOUR CONTENT
We may share Personal Information (including but not limited to, information from
cookies, log files, device identifiers, location data, and usage data) with businesses that
are legally part of the same group of companies that Betterly is part of, or that become
part of that group (“Affiliates”).Our Affiliates may only use this information to help
provide, understand, and improve the Service (including by providing analytics) and
Affiliates’ own services (including by providing you with better and more relevant
We also may share your Personal Information as well as information from tools like
cookies, log files, and device identifiers and location data, with third-party organizations
that help us provide the Services to you. Our service providers will only be given access
to your information as is reasonably necessary to provide the Services. All the Service
Providers and third parties engaged by Betterly shall be bound by adequate
confidentiality terms to protect the Confidential Information and the Personal Information
of the User so that such information is not used in any manner it is not intended to be
While sharing any information with any third party, we will remove parts of data that can
identify you and share only anonymized data with other parties. We may also combine
your information with other information in a way that it is no longer associated with you
and share that anonymised aggregated information which cannot be traced back to you.
Please note that only Personal Information or content that you voluntarily disclose for
posting to the Website, or post to any social media account owned and operated by
Betterly becomes available to the public. No other information provided by you is shared
with the public. Once you have shared such information or made it public, the same may
be re-shared by others, re-posted by Betterly, or used by Betterly for the purposes of
analysis, research or studies.
Betterly shall not ordinarily share the sensitive Personal Information of a User without
their prior consent. You agree that Betterly may share sensitive Personal Information of
a User with any third party without obtaining the prior consent of the User in the following
- When it is requested or required by law or by any court or
governmental agency or authority to disclose, for the purpose of
verification of identity, or for the prevention, detection, investigation
including cyber incidents, or for prosecution and punishment of
offences. These disclosures are made in good faith and belief that
such disclosure is reasonably necessary for enforcing the Terms of
- Betterly proposes to share such information within its group
companies and officers and employees of such group companies
for the purpose of processing personal information on its behalf.
Betterly also ensures that the recipients of such information agree
to process such information based on our instructions and in
confidentiality and security measures.
STORAGE OF INFORMATION AND CONTENT
- Please make sure that you maintain the secrecy of your account information. For
the safety and security of your information, we have implemented procedures to
help protect the information that you provide to us. However, no method of
transmitting or storing electronic data is ever completely secure, and we cannot
guarantee that such information will never be accessed, used, or released in a
manner that is inconsistent with this policy. We expressly disclaim any
representation or warranty, whether express or implied, with respect to ensuring,
guaranteeing, or otherwise offering any definitive promise of security in
connection with your Information. THE USER IS RESPONSIBLE FOR
MAINTAINING THE SECRECY OF YOUR ACCOUNT INFORMATION AT ALL
- The User is solely responsible for maintaining confidentiality of the User’s
password and User identification. The User shall be solely responsible for all
activities and transmission performed by the User through his User identification.
Betterly assumes no responsibility or liability for their improper use of information
relating to such usage of credit cards and/or debit cards by the User, whether
online or off-line.
necessary future changes. Betterly use of User Data shall be in adherence with