THE NEUROCHEMISTRY OF POSITIVE CONVERSATIONS

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Criticism and fear stimulates the production of cortisol, a hormone that leads to a lowering in communicative-IQ. Study delves into the behavioral patterns of managers that induce cortisol production as well as the secretion of Oxytocin – the feel good hormone – and how it has lasting effects on employees.

https://hbr.org/2014/06/the-neurochemistry-of-positive-conversations?referral=03759&cm_vc=rr_item_page.bottom#comment-section

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